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Online Banking | How to Use

如何更改用户名或密码

重置您的密码或检索您的用户名:

  1. 如果您忘记了您的用户名或密码，请点击 Forgot your username or password?

  2. 如果您忘记了密码，请选择 Personal Account, enter Username and Date of Birth, click Reset Password and follow the prompts.

  3. 如果您忘记了您的用户名，请输入您的主用户 Email Address or Phone Number. Click Send to have your username sent to you.

*Note: 一旦你收到你的用户名，你可以通过 Reset Password 如果您也忘记了密码，请处理.

Still have questions? Download our complete user guide.

Change your username or password:

    1. 如果您知道您的用户名和密码，但希望更改其中一个或两个，请登录 Digital Banking.

    2. 单击配置文件图标以访问用户设置.

    3. Click Security.

    4. At the ID & Password tab, select Change Username or Change Password and follow the prompts.


    Username and password criteria:
    Username: 长度必须为8-32个字符，不能包含特殊字符
    (!, $, *, etc.)

    Password: Must be 8-32 characters long, 至少包含一个大写字母和一个数字, 并且可以包含特殊字符(!, &, %, etc.)

    Still have questions? Download our complete user guide.

    如何添加其他机构的帐户

      通过即时验证添加账户:

      1. Log into Digital Banking and click Make a Transfer.

      2. From New Transfer, click Add External Account. Alternatively, from External Accounts, click Add Account.

      3. From the drop-down menu, choose a Delivery Method 验证代码，单击 Request Code.

      4. 输入您收到的代码 Verification Code field and click Next.

      5. Read and agree to the 对外转帐服务协议, then click Next.

      6. Click Get Started 通过即时帐户验证安全地连接您的帐户.

      7. 搜索您的金融机构或从列表中选择. 如果你找不到你的学校，你可以点击 Click here 在屏幕底部手动连接您的帐户(参见下一节).

      8. 输入您的登录凭据并单击 Submit.

      9. 选择一种验证方式，单击 Submit. 注意:多因素身份验证步骤可能因机构而异.

      10. 输入验证码并单击Submit.

      11. 如果有多个帐号，请通过拨动开关选择一个或多个帐号，然后单击 Submit.

      12. Click Save (当从多个帐户中选择时)或 Done at Verification Success.

      Still have questions? Download our complete user guide.

        Add an account manually:

        1. Log into Digital Banking and click Make a Transfer.

        2. From New Transfer, click Add External Account. Alternatively, from External Accounts, click Add Account.

        3. From the drop-down menu, choose a Delivery Method 验证代码，单击 Request Code.

        4. 输入您收到的代码 Verification Code field and click Next.

        5. Read and agree to the 对外转帐服务协议, then click Next.

        6. Click Get Started to Link Your Accounts.

        7. 在选择机构屏幕的底部，单击 Click here to connect your account manually.

        8. 搜索您的金融机构或从列表中选择. Click 我找不到我的金融机构 如果您无法使用搜索功能找到您的金融机构.

        9. Add External Account Details.
          • Enter the Routing Number of your financial institution.
          • Edit or enter an Account Nickname.
          • Enter and confirm your Account Number.
          • Select Account Type.
          • Click Connect.

        10. 检查你的外部账户是否有两笔小额试用存款(可能需要三个工作日才能显示), 然后返回“数码银行”，输入存款金额，完成验证过程.
          • Log in to Digital Banking. Click Make a New Transfer, then select External Accounts.
          • Click Verify 在您想要验证的外部帐户旁边.
          • 输入两个小的试用存款金额 Deposit Amount 1 and Deposit Amount 2 fields.
          • Click Verify Account.

        Still have questions? Download our complete user guide.

          How to make a wire transfer

          1. 登入数码银行，点击三点省略号(…)即可进入 More Links.

          2. From the More Links drop-down menu, click on Wires.

          3. Enter One Time Wire details.
            • Select the Funding Account from the drop-down menu.
            • Enter the Amount of the wire transfer.
            • The wire transfer Occurs once.
            • Choose the Deliver By date.
            • Select the Type of wire from the drop-down menu.

          4. Enter One Time Wire details, continued: Enter Beneficiary Info. 注:缩写FI代表金融机构.
            • Beneficiary Name
            • Account Number
            • Address (optional)
            • Beneficiary FI Routing Number
            • Beneficiary FI Name
            • Message to Beneficiary (optional)

          5. Click Review.

          6. Review One Time Wire details. Click Edit to make changes.

          7. Click Submit.

          8. Click Print, if desired, then click Done

          Still have questions? Download our complete user guide.

          How to set card controls & alerts

          Set credit card controls:

          1. 登录到数字银行和点击您的卡瓷砖从仪表板.

          2. Click Details & Settings.

          3. Click on the Card Profile. 注意:卡帐户的主要所有者的名称将显示在卡配置文件中.

          4. Click Register under Card Preferences.

          5. 一旦您注册，您将有机会获得两个卡控制(i.e. Card Preferences) and Card Alerts. 有关如何管理卡警报的信息，请参阅下文.

          6. 点击拨动开关锁定您的卡. Click the switch again to unlock.
            • The Card is Unlocked when the circle is to the right.
            • The Card is Locked when the circle is to the left.

          7. Click the toggle switch to 阻止国际店内交易. Click the switch again to unblock.

          8. Click the toggle switch to Enable Merchant Control.
            • 选择您想要允许的商家类型.
            • Click Save.

          9. Click the toggle switch to Enable Transaction Control.
            • 选择您希望允许的事务类型.
            • Click Save.

          10. 点击拨动开关进行启用和设置 Spending Limits. 您可以选择一个或两个可用的支出限制.
            • Click the Limit Per Transaction box and enter a Transaction Limit Amount.
            • Click the Limit Per Month box and enter a Monthly Limit Amount.
            • Click Save.

          Still have questions? Download our complete user guide.

          Manage card alerts:

          1. Log into Digital Banking and click Manage Alerts.

          2. From Subscription Alerts, click Cards.

          3. Click Register 如果你在设置卡片控制时还没有注册. 一旦您注册，您将有权访问卡提醒和卡控制(i.e. Card Preferences). 有关如何设置卡片控件的信息，请参阅上面.

          4. Click the toggle switch to turn on 当有店内国际交易时提醒我. 点击拨动开关关闭警报.

          5. Click the toggle switch to turn on 提醒我这些类型的商业交易.

          6. 再次点击开关关闭警报.
            • 选择您想要提醒的商户交易类型.
            • Click Save.

          7. Click the toggle switch to turn on 提醒我这些类型的交易. 再次点击开关关闭警报.
            • 选择您希望为其发出警报的事务类型.
            • Click Save.

          8. Click the toggle switch to turn on 当我超过以下支出限制时提醒我:再次点击开关，关闭告警. 您可以选择一个或两个可用的支出限制.
            • Click the Limit Per Transaction box and enter a Transaction Limit Amount.
            • Click the Limit Per Month box and enter a Monthly Limit Amount.
            • Click Save.

          Still have questions? Download our complete user guide.

          How to set a travel notice

          1. 登入数码银行，点击三点省略号(…)即可进入 More Links.

          2. From the More Links drop-down menu, click Travel Notice.

          3. This brings you to the Travel Notice details screen.
            • Choose the card Account from the drop-down.
            • 点击旅行类型的单选按钮: Domestic (Air Travel), Domestic (Road Travel), or International.
            • Enter your Destination.
            • Contact Phone Number and Contact Email Address are listed.
            • Choose a Start Date and an End Date.
            • Enter Notes (optional).

          4. Click Submit.

          5. 您的旅行通知已被提交. Click Add Another Travel Notice for additional cards.

          Still have questions? Download our complete user guide.